Editing Maintaining Your Professionalism

Can you think of how, not too long ago, you were able to control the entire flow of info that exists about yourself? You could, without a lot of effort, control just what people knew about you and how they could find out about it. Sadly, this isn't true these days. These days, people have many ways to find out whatever they wish to find out about you. This is hard for people who work "regular" day jobs offline. For people whose work is completely on the Internet, though, it's much harder. Now, an errant online posting could mean the difference between closing the sale and not closing the sale. 

  

In this case, what must you do about it? What's the plan? The key to staying successful and making sure that your reputation continues to be stellar both online and off is to be as professional as possible all the time. Below are a few tips to help you with that.

1. Ensure that every last thing you write down is spelled correctly and is grammatically correct. It doesn't matter if you're just composing a quick instant message to someone or writing your sales page. Spelling and grammar are essential. The last thing you need is for a prospective customer to find something you've written and see that it is riddled with spelling and grammar mistakes. It proves that you do not know what is what.

2. Always answer your e-mails and telephone calls. Your responses and conversations must be civil and cordial and positive. Never allow an e-mail to sit unanswered in your inbox for over a day. Try not to leave telephone messages unreturned. Try to pick up your telephone by the third ring. These are little things but they will speak greatly about how dedicated you are to your job.

3. Accept negative feedback courteously and positively. The internet is full of people whose primary goals are to make you feel awful about yourself. Nevertheless, there will be some who have real issues about your project and how it is presented. Try to accept every last criticism in your heart and ask yourself if you are able to make the alterations that the person wishes to see without having it be detrimental to your project. Next, get in touch with the person with the problem and let him that you are going to fix it (if, indeed, you will actually fix it. If you won't, let him know that too). This demonstrates that you value all of your prospective customers, not just those who compliment you.

4. Keep an eye on your social media! When you're in the realm of social media it's not too difficult to forget that you're not merely a random individual; you are representing your business. Tweets and Facebook messages that are overly informal may be suited for the person they are directed at. They could also be misinterpreted by someone who stumbles on to them as evidence that you're not serious about your reputation or business.

5. Let who you are show as much as you can. No one says you have to hide everything about who you are. As a matter of fact, one of the better ways to make yourself stand out is to let who you are shine through your work. Still, at the same time, don't forget that you're representing your business, so try to keep your best face forward.

  

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