Editing PALMARIS Instant Card Issuance

EPCA/ECR awarded the PALMARIS Instant Issuance System as the“Most Innovative and Advanced Payments Software/Hardware Product”. For the banking and financial sector, card delivery to the customer is a difficult, demanding and costly process. With Palmaris instant issuance system, it is possible to completely eliminate this multi-step process. Advantages of Palmaris [http://www.smartsoftww.com/products-solutions/card-personalization-solutions/instant-card-issuance/ instant card issuance] system can be classified into four main groups: cost effectiveness, security, technology & quality, and customer satisfaction. WHY Instant Issuance ? Maximize Return on Investment *Increase Debit/Credit Card Usage Rates. *Increase Card Number *Eliminate Delay Cost in Delivery. *Eliminate Card Delivery Costs. Special and valuable deliveries such as credit cards must only be submitted directly to the cardholder. Due to the fact that the cardholder was not present at or moved from the indicated address or the cardholder had a complete or an undefined address, a second time courier delivery may be necessary. In some rural areas, ratio of card delivery failure can exceed 40%. With Palmaris Instant Issuance system, it will take only few minutes to start the process over despite all kinds of abovementioned adverse conditions. Therefore, it saves you time and money. Increase Customer Satisfaction *Practical and Fast Solution When Card is Damaged or Lost. *Increase Customer Service Level *Increase Your Card Promotion Efficiency In the researches conducted, it is observed that acquisition of the card at the moment of request by the customer proportionally increases the value, loyalty and satisfaction attributed to the card. While Palmaris Instant Issuance system allows instant delivery of the card to the customer, it also gives an opportunity to promote the card and the member merchants. As customers learn more about the card features, an increase in the number of transactions has also been observed. As much as the newly acquired customers, it is very important to issue instant replacement cards to current customers whose cards are stolen or lost. Current customers can instantly obtain a new card by visiting the nearest branch. Therefore, this system allows both continuous loyalty to the card by the customer and uninterrupted customer spending for the bank. It is discovered that the cards issued and delivered by Palmaris Instant Issuance system are %30 more actively used than the cards issued and delivered to the customer in the conventional manner. If your priority for customer satisfaction is to minimize your losses while maximizing your revenues, then Palmaris Instant Issuance system is the most suitable solution for you. In all aspects, Palmaris Instant Issuance system means “Customer Satisfaction”.

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