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<p><strong>11. Empower salespeople.< strong> &quot;Salespeople can make or break the retail experience,&quot; says Joseph Cecere, president and chief creative officer,cheap retro jordans, Little &amp; Company, a provider of design services. &quot;Empowering them with access to real-time answers and information beyond what the consumer can find online provides value that brings shoppers back to the store again and again,&quot; he says. &quot;Concierge-like services and expert advice create truly personalized experiences, which are the hallmark of the brick-and-mortar experience. In truth, sales associates are underleveraged store assets.&quot;< p>
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<p><strong>12. Provide exceptional customer service.< strong>&quot;One of the most powerful tools an organization has to connect with its customers is its employee base,&quot; says Rick DeMarco,cheap real jordans, managing director, West Coast Operations, Inward Strategic Consulting,, a marketing, branding and positioning firm.< p>
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<p>&quot;Every interaction between a customer and employee,cheap jordans online, whether that is pre-sale, the actual sales process,air jordans for cheap, after sales support or billing, provides an opportunity to either add or detract from the equity of your brand and company,&quot; DeMarco says. &quot;Significant empirical evidence exists that makes a direct connection between employee engagement and satisfaction and customer satisfaction and loyalty.&quot; So one of the best ways to connect and engage with customers, he says, is to &quot;turn your employees into company ambassadors and brand advocates who deliver on your brand promise and business strategy at every single customer touch point.&quot;< p>
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<p><a href=" "><strong>13. Go mobile.< strong> &quot;Almost everyone is carrying some kind of mobile<ul>
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Revision as of 02:50, 21 December 2016

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